Explanation of clause 8 of ISO 9001
Clause 8 is the most important clause among other clauses of ISO 9001 2015 standard. It works with the main process of the company. The central process which is direct related with the product or services. If a company effectively implements the requirement of this clause then easily it can achieve the customer requirement.
This clause 8 has some sub clauses: 1- Operational Planning and control. 2- Requirement for product and services. 3-Design and development of product and services. 4-Control of Externally provided processes for product and services. 5-Production and Service Provision. 6-Release of Products and Services. 7- Control of non-conforming product and services.
Desription of Sub Clauses of 8
The above sub clauses of clause 8 of ISO 9001 describes the systematic way to go production or processing of services it provides to the clients. Before production or processing the services the company needs planning then product or service requirement. Then about design. However, some company outsources this part(8.3)
After doing plan and setting product and service requirement it is necessary to import or purchase raw material from the supplier or vendors. So, 8.4 expresses the suppliers requirements- Maintaining approved supplier list and evaluating them once in a year is must doing things for a company who are advancing to achieve ISO 9001 Certificate.
Sub clause 8.5 of 8 of ISO 9001 explains Production related various steps including production and service control, identification and traceability, customer property for production or service processing, Product preservations after production, Any service warranty or guarantee after delivery of the product or services and control of any changing during the production etc.
Sub clause 8.6 tells Product releasing terms , During the production if any nonconforming products are found that should be controlled and separated by attaching sticker on the product in the production area for stopping unwanted mixing with good quality product.
Summary of Clause 8 of ISO 9001 2015
Production of product and service providing related all requirements are found in this clause 8.
To read clause 7 go here