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quality management system iso9001

quality management system

What is Quality Management System?

This post will help you to know what is quality management system or definition of quality management system. It will also help you to get management system certificate in Bangladesh.

 

Quality Management System (QMS) is very much essential to run your business efficiently. Without QMS you cannot do business with quality company in your country or in abroad. Quality management system ISO9001 ensures that you are managing your company nicely and skillfully.

History of Quality Management
Quality Management Idea first came in early 1920. In the beginning it was limited on production or manufacturing sector. A jews and Romanian citizen Mr Joseph Juran is known as the first management consultant. Later after second world war another world famous Japanese management consultant Missaki Imai introduced Kaizen Theory. Later in 1950 American professor Dr Williams Deming introduced his revolutionary quality management system theory PDCA Cycle. You can read evolution of PDCA Cycle here
What is quality Management System?
Quality Managment System (QMS) is the system, where all business processes are well Organised to achieve quality policy and quality objectives which are based on meeting customer requirements. It is the structure of an organisation.
QMS can be compared with human skeleton. Human life is established on well-structured skeleton. Without this structure our existence is impossible. Just like that without establishing a quality management system an organization cannot run well.
Now in the latest world the management system is based on iso 9001 standard. It is internationally recognised and worldwide accepted management system standard for maintaining quality. It can be applied in production and service sector. So, to know the quality management system it is necessary to know the standard 9001. 9001 quality standard is based on 8 principles.
 
Quality Management ISO 9001
According to the ISO 9001 Standard the qms idea is based on few step by step act. First of all the company will plan what he will do. This is called plan. According to his plan he will make policy, objective, procedures, work instruction and processes. To run those processess he will provide all resources including machineries, equipments, utilities and human power. Later he will watch what is happening in his production or service lines. If it runs smoothly then all are ok. If there is any problem then he will take CA plan to correct that.This is the way of  continual  development  or continuous development. It will continue infinitely until the company exist.
The above qms idea  was influenced by professor Dr. dreaming. His quality idea is based on four easy letters and that is P D C A. P stands for Plan, Do for Do, C for Check A for Action (if necessary). Know more about PDCA Cycle.
Risk Assessment and taking necessary steps to resist against risk is important task for you. Any kind of risk can happen at any time. That’s why taking  preventive action is necessary. Like regular maintenance of your machines and equipments is important to face any unexpected incident inside your factory. ISO 9001 tells about risk assessment. That’s why it is a good quality management standard.
 
Here is a very common question about how a top management will do those things easily? Because he has no enough time to engage himself with the company. Here is a good guideline  for top management from 9001 standard.
In the work instruction and working procedure all guidelines will be written. Job description for all staffs including MD will be there. That is called iso documentation. So, it is not necessary to tell your staff daily to do that, do it, etc. ISO documents will say everything for everybody. who will does what? So, if the company owner or chairman can establish a well documents for his company he is ready to run anywhere.
 
Completion of ISO documentation is not enough. You cannot depend on your staffs of your organization fully. You cannot relly on your staffs. It is necessary to check by yourself what is actually happening inside your company. How can you do that? There is a good business tools for you to see your company 9001. What are they?
 
Internal Audit and Management Review Meeting are two most powerful tools to see your company status. Having this two tools is mandatory for iso9001. According to your company status you can set this internal audit activities as your need. It can be done twice or thrice in a year. If you find anything is mismatched then take action to remove and recover that.  This is called the continual development. And it is continuous process. It will continue for unlimited time.
All things are described in above are found in ISO 9001 Standard. So, if you are looking for quality management system certificate then getting iso 9001 certificate is the right decision. Worlwide more then 1.6 million companies are adopting this most effective tool to develop their quality in Management. Read more how to get ISO 9001 certificate?